-- Availability 8-10 hours per week; weekly schedule is flexible
-- People skills and abundant patience. Experience in technical support, training, or teaching can be very helpful
-- Strong analytical skills, as well as diagnostic and research skills, for troubleshooting PC and/or MAC technical problems
-- Familiarity with using a broad range of PC or MAC hardware and software, operating systems, networking and cloud basics, and printers is helpful
-- Basic understanding of computer hardware components is helpful
Compensation is $20/hr.
Our Faculty Desktop Support (FDS) group has an opening for a graduate student computer support technician. As a member of FDS, the student will work with faculty and administrators from various departments in the Arts and Sciences who need assistance with software, hardware, and web applications in order to enhance and enable their teaching and research. Aside from the technical (PC software and hardware) knowledge needed (see below), it is helpful if the applicant is able to work one-on-one with computer novices in the Humanities and Social Sciences. The FDS group is located in 105 Low and receives administrative support with funding from the Office of the Vice President for Arts and Sciences.